At Poolar, we aim to make the renewal process for our services as seamless and convenient as possible for our valued customers. Please review the following policy regarding renewals:
Automatic Renewal:
For customers enrolled in ongoing maintenance plans or subscription-based services, your service plan may automatically renew at the end of the initial term unless you choose to cancel or make changes to your plan. You will be notified in advance of any upcoming renewals and provided with options to manage your subscription.
Notification of Renewal:
Prior to the renewal date, we will send you a renewal notice via email or other contact information provided. This notice will include details about the upcoming renewal, including any changes to pricing or terms of service.
Renewal Options:
You will have the option to renew your service plan for another term or to make changes to your plan as needed. If you wish to cancel your subscription or make modifications to your service, please contact us before the renewal date to ensure timely processing.
Payment for Renewal:
Renewal fees will be charged to the payment method on file unless alternative arrangements are made. If your payment method has changed or needs to be updated, please notify us as soon as possible to avoid any interruption in service.
Cancellation of Renewal:
If you wish to cancel the automatic renewal of your service plan, you may do so by contacting us before the renewal date. Please note that cancellation requests received after the renewal date may be subject to the terms and conditions of your service agreement.
Refunds and Prorated Charges:
Refunds or prorated charges may be issued in accordance with the terms of your service agreement and our refund policy. Please refer to your service agreement or contact us for more information about refund eligibility and processing.
Changes to Renewal Policy:
We reserve the right to modify or update this Renewal Policy at any time without prior notice. Any changes to the policy will be posted on our website, and it is your responsibility to review the policy periodically for updates.
If you have any questions or concerns about our Renewal Policy, please contact us for assistance. Thank you for choosing Poolar for your pool cleaning and maintenance needs!